Functions of Communication: Understanding the Purpose

Functions of Communication play a vital role in our daily lives. Communication is exchanging information, ideas, and thoughts between two or more individuals through a common system of symbols. Effective Communication Skills are essential to convey messages clearly and understand others’ perspectives.

Functions of Communication

There are various communication functions, and each serves a unique purpose. The most basic functions of communication are to inform, persuade, and entertain. Informative communication is used to share facts, information, and knowledge. Persuasive communication is used to convince others to adopt a particular point of view, whereas entertainment communication is used to engage and amuse the audience.

Good communication skills are crucial in both personal and professional lives. They help individuals build strong relationships, resolve conflicts, and achieve goals. Effective communication skills include active listening, clear and concise expression, and understanding and interpreting body language. In conclusion, understanding the functions of communication is essential to communicate effectively and build strong relationships.

Understanding the Functions of Communication

Communication is essential in our daily lives, and it serves different functions that refer to the different purposes it serves. The important function of communication is to share ideas, viewpoints, and perspectives and exchange information with others. It can also regulate and control behaviour, build relationships, and express emotions and personal needs. In this section, we will discuss the different functions of communication in detail.

Informing and Providing Information

One of the primary functions of communication is to inform and provide information. This function is crucial in transmitting knowledge, ideas, and facts from one person to another. It serves as a means of educating, enlightening, and updating individuals about current events, trends, and developments. For instance, news broadcasts, documentaries, and educational television programs provide viewers with information about different topics.

Regulating and Controlling Behavior

Communication also serves to regulate and control behaviour. It helps to maintain order, discipline, and cooperation in society. Communication establishes rules, norms, and expectations that guide behaviour in this function. For instance, communication is used in the workplace to set goals, assign tasks, and provide employee feedback.

Social Interaction and Building Relationships

Another function of communication is social interaction and building relationships. Communication helps individuals to establish and maintain social connections with others. It serves as a means of expressing affection, friendship, and love. Communication also develops trust, respect, and understanding between individuals. For instance, in social gatherings, communication is used to initiate conversations, exchange pleasantries, and establish rapport with other people.

Expressing Emotion and Personal Needs

Communication also serves as a means of expressing emotions and personal needs. It helps individuals to convey their feelings, desires, and aspirations to others. Communication expresses joy, sadness, anger, and other emotions in this function. It also communicates personal needs such as food, shelter, and clothing. For instance, in therapy sessions, communication is used to express emotions and seek help for personal issues.

Communication serves different essential functions in our daily lives. It informs and provides information, regulates and controls behaviour, builds relationships, and expresses emotions and personal needs. Understanding the different communication functions can help individuals communicate effectively and achieve their goals.

How Function of the Communication Process?

The communication process involves a sender, a message, a medium, and a receiver. The sender encodes the message and transmits it through a medium to the receiver, who then decodes it. Communication can serve various functions, including informing, persuading, and motivating.

The information function of communication involves providing data and information to employees so that they can make educated decisions. For example, a manager might communicate the company’s financial performance to employees so that they understand the company’s current situation and can make informed decisions about their work.

The education function of communication involves teaching or training employees. For example, a supervisor might use a meeting to train employees on new software or procedures.

The entertainment function of communication involves providing enjoyment or pleasure to employees. For example, a company might host a holiday party to provide an enjoyable experience for employees.

The persuasive function of communication involves convincing employees to take a particular action or adopt a particular viewpoint. For example, a salesperson might use persuasive communication to convince a customer to purchase a product.

Effective communication requires consideration of the audience, the message, and the medium. Communication can be verbal or nonverbal, written or spoken, formal or informal. It is important to consider the context of the communication, including the audience’s culture, language, and social norms.

Communication serves various functions: informing, educating, entertaining, and persuading. Effective communication requires consideration of the audience, the message, and the medium. Understanding the functions of communication can help individuals and organizations communicate more effectively.

How does the function of communication affect the communicative situation?

The function of communication plays a crucial role in determining the outcome of any communicative situation. Different communication functions can affect how people interact with each other, the message they convey, and the response they get.

For instance, the informative function of communication provides information, facts, and details about a subject. This function is essential in educational settings, where teachers communicate information to students, or in business settings, where managers communicate information to employees. Communication’s informative function helps clarify misunderstandings, correct false information, and provide important details that can help people make informed decisions.

On the other hand, the persuasive function of communication is used to convince, influence, or persuade people to take a particular action or adopt a particular point of view. This function is commonly used in advertising, politics, and sales. Communication’s persuasive function can effectively change people’s attitudes, beliefs, and behaviours. However, it can also be manipulative and unethical, especially when used to deceive or mislead people.

Finally, the motivational function of communication is used to inspire, encourage, or motivate people to achieve a particular goal. This function is commonly used in sports, education, and business. The motivational function of communication can help people overcome obstacles, build confidence, and achieve their full potential. However, it can also be ineffective if the message is not delivered in a way that resonates with the audience.


In conclusion, the function of communication is a critical factor that can affect the outcome of any communicative situation. Different communication functions can be used to achieve different goals, and choosing the right function for the right situation is essential. By understanding the different communication functions, people can communicate more effectively and achieve better results.

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